I was very disappointed with my stay at the AC Marriott Belfast. For the price I paid, I expected far better service and a warmer, more respectful experience.
The room itself was fine, though I was surprised to find no complimentary water bottles provided. Check-in took an unnecessarily long time, with no explanation why, and the reception staff came across as abrupt and disengaged—barely making eye contact. The location is a bit of a walk from the city's activities. The one bright spot was a genuinely lovely young employee who delivered my room service the first night of my stay; he showed more professionalism friendliness than most of the staff I encountered.
Unfortunately, there’s an older man with an English accent working at night in the bar area who was extremely rude—frankly enough to put anyone off staying here. Breakfast was also severely underwhelming.
This hotel needs to make serious changes in terms of customer service and guest experience. I would not stay here again.
It was a pleasant experience overall, but I expected more from such a hotel. The floor of the room wasn't cleaned and mopped, and there was dust anywhere. We also didn't even get a bottle of water. However, I called them to see if we can check in a little bit early and they let us with no extra cost! It worth it.
Excellent hotel service , the location was great and only 15 min walk to the city centre . This will be our go to hotel in belfast . Also close to the titanic museum. The restaurant was very good and all the staff were very friendly.
I was very disappointed with my stay at the AC Marriott Belfast. For the price I paid, I expected far better service and a warmer, more respectful experience.
The room itself was fine, though I was surprised to find no complimentary water bottles provided. Check-in took an unnecessarily long time, with no explanation why, and the reception staff came across as abrupt and disengaged—barely making eye contact. The location is a bit of a walk from the city's activities. The one bright spot was a genuinely lovely young employee who delivered my room service the first night of my stay; he showed more professionalism friendliness than most of the staff I encountered.
Unfortunately, there’s an older man with an English accent working at night in the bar area who was extremely rude—frankly enough to put anyone off staying here. Breakfast was also severely underwhelming.
This hotel needs to make serious changes in terms of customer service and guest experience. I would not stay here again.
It was a pleasant experience overall, but I expected more from such a hotel. The floor of the room wasn't cleaned and mopped, and there was dust anywhere. We also didn't even get a bottle of water. However, I called them to see if we can check in a little bit early and they let us with no extra cost! It worth it.
Excellent hotel service , the location was great and only 15 min walk to the city centre . This will be our go to hotel in belfast . Also close to the titanic museum. The restaurant was very good and all the staff were very friendly.
訪客用戶
商務出差
高級特大床房
入住於2025年12月
Shuipingzuoshiren
家庭出遊
標準兩張大床房
入住於2025年08月
匿名用戶
夫妻/情侶出遊
標準特大床房
入住於2025年11月
kthérèse
獨自出遊
標準特大床房
入住於2025年08月
匿名用戶
夫妻/情侶出遊
標準特大床房
入住於2025年10月
Ligoumaolog
獨自出遊
標準特大床房
入住於2025年02月
Sh.kila
夫妻/情侶出遊
標準特大床房
入住於2024年12月
Xiaomagege
家庭出遊
標準兩張大床房
入住於2025年02月
訪客用戶
家庭出遊
標準兩張大床房
入住於2025年07月
訪客用戶
獨自出遊
標準特大床房
入住於2025年11月
訪客用戶
商務出差 高級特大床房
入住於2025年12月
Shuipingzuoshiren
家庭出遊 標準兩張大床房
入住於2025年08月
匿名用戶
夫妻/情侶出遊 標準特大床房
入住於2025年11月
kthérèse
獨自出遊 標準特大床房
入住於2025年08月
匿名用戶
夫妻/情侶出遊 標準特大床房
入住於2025年10月
Ligoumaolog
獨自出遊 標準特大床房
入住於2025年02月
Sh.kila
夫妻/情侶出遊 標準特大床房
入住於2024年12月
Xiaomagege
家庭出遊 標準兩張大床房
入住於2025年02月
訪客用戶
家庭出遊 標準兩張大床房
入住於2025年07月
訪客用戶
獨自出遊 標準特大床房
入住於2025年11月